1. Data Controller

The data controller is:
Sailoe
Port de Kernevel
56260 Larmor-Plage
Email: charter@sailoe.com
Phone: +33 02 97 84 61 61

2. Data Protection Contact

If you have any questions about your personal data or wish to exercise your rights, you can contact our data protection contact at:

3. Commitment

Sailoe is committed to handling your personal data in compliance with the EU General Data Protection Regulation (GDPR) and applicable French law. We implement appropriate technical and organizational measures to protect your information and restrict access to authorized personnel only.

4. Key Definitions

Personal data: any information relating to an identified or identifiable natural person.

Processing: any operation performed on personal data (collection, storage, use, etc.).

Consent: freely given, specific, informed and unambiguous indication of the data subject's wishes.

Processor: an entity processing data on behalf of Sailoe.

Recipient: person or organization to whom data may be disclosed in line with the purposes below.

5. Purposes of Processing

We use your data for the following purposes:

• Contact and charter request handling: pre-contractual communication (name, email, phone, message).
• Client relationship management: booking follow-up, service communications (confirmation, updates).
• Marketing (only with explicit consent): sending offers or newsletters. Consent can be withdrawn at any time.
• Security: detecting abuse, protecting the website, and preventing fraud.
• Analytics: anonymized or pseudonymized data to improve user experience and services.

6. Data Collected

We collect:

• Information you provide directly: name, email, phone number, message, and charter preferences.
• Technical data: IP address, browser type, pages visited, cookies (see Cookies section).

7. Cookies and Trackers

The site uses cookies for:

• Essential functionality (necessary cookies): no consent required.
• Usage analytics and marketing: only after your explicit consent.

You can manage your preferences via the “Cookie settings” link in the footer. Refusing non-essential cookies is as easy as consenting to them.

8. Data Retention

Your data is retained:

• For the period necessary to handle your request or charter booking.
• For marketing purposes: until you withdraw consent.
• For legal compliance or dispute handling: in accordance with applicable legal requirements, without exceeding what is necessary.

For details on specific retention periods, contact us at charter@sailoe.com.

9. Recipients

Your data may be shared with:

• Sailoe internal staff handling your case.
• Service providers and partners (CRM, email tools, hosting, analytics) acting as processors under contract.
• Competent authorities if required by law.

10. International Transfers

If personal data is transferred outside the European Union, we ensure appropriate safeguards are in place (such as adequacy decisions or standard contractual clauses). Contact us for more information.

11. Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase data (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent (for marketing)

To exercise your rights, contact us at: charter@sailoe.com. You also have the right to lodge a complaint with a data protection authority (in France: CNIL).

12. Changes to this Policy

This policy may be updated occasionally. The online version shows the last updated date. Significant changes will be communicated appropriately.

13. Contact